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FAQs

How can I contact Roofskate.com?                                                                         You can email us at ash@roofskate.com

Do we ship worldwide?                                                                                                   Yes!

Where do we ship from?                                                                                                 We ship from our warehouses here in Australia!                                                               

Can I change or cancel my order?                                                                             As we process orders as fast as possible, you must request any changes/cancellations within 12 hours from ordering, All requests after this time will be denied, Your order can be returned for a full refund after it has been received.

What payment methods do we accept?                                                                          We accept all major credit cards (VISA, Mastercard, amx)  and PayPal payments

When will my orders be processed?                                                                                     All orders are handled and shipped out at our warehouse, please allow extra time for you orders to be processed during holidays and sale sessions. we process order between Monday and Friday, orders will be processed within 3-5 business days from order date and shipped the next day after the processing day. please note we do not ship on weekends.

How long will it take for me to receive my order?                                                             Once you have placed your order, please allow 3-5 business days to process your orders. after that it will take 2-5 businesss days for your order to be shipped out.

 

 

 

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