Welcome to ROOFSKATE.COM, your premier destination for specialized roofing tools. We are dedicated to providing high-quality products and exceptional service, including efficient shipping. Please review our shipping policy outlined below:
1. Order Processing Time:
- Each Roofskate is meticulously crafted to order with precision and care. Please allow an extended processing time of 2-3 weeks from the date of order placement for your Roofskate to be custom-made before shipment. We appreciate your patience and understanding as we ensure the highest quality for your Roofskate.
2. Shipping Methods:
- We offer a variety of shipping options to suit your needs. The available shipping methods may vary based on your location and the size of your order.
3. Shipping Costs:
- Shipping costs are calculated based on the weight, dimensions, and destination of your order. You can view the shipping costs for your order during the checkout process before finalizing your purchase.
4. Delivery Time:
- Delivery times depend on the shipping method selected and your location. Standard shipping typically takes 3-7 business days for domestic orders. Freight shipping for larger items may take longer and will be scheduled with you directly.
5. International Shipping:
- We currently offer overseas shipping, but prices and times will vairy depending on what country you are shipping to. And have to be tailored accordingly.
6. Order Tracking:
- Once your custom Roofskate order has been shipped, you will receive a shipping confirmation email containing a tracking number. This tracking number allows you to monitor the status of your shipment and estimate the delivery date.
7. Shipping Restrictions:
- Some items may be subject to shipping restrictions due to size, weight, or other factors. Additionally, we are unable to ship to P.O. boxes or APO/FPO addresses. If your order is affected by any shipping restrictions, we will notify you promptly and provide alternative solutions if available.
8. Incomplete or Incorrect Address:
- Please ensure that you provide accurate and complete shipping information during checkout. We are not responsible for orders that are delayed, lost, or returned due to incorrect or incomplete addresses provided by the customer. Please double-check your shipping information before completing your purchase.
9. Shipping Damages or Losses:
- In the unlikely event that your order arrives damaged or is lost in transit, please contact our customer support team immediately. We will work with you to resolve the issue and ensure that you receive a replacement or refund as appropriate.
10. Shipping Policy Updates:
- We reserve the right to update or modify our shipping policy at any time without prior notice. Any changes to our shipping policy will be reflected on this page.
If you have any questions or concerns regarding our shipping policy, please don't hesitate to contact our customer support team for assistance. Thank you for choosing ROOFSKATE.COM for your roofing tool needs!
